Fidelity Life Association's Website Privacy Policy

Privacy Overview

At Fidelity Life Association ("we", "us", and "our") and on FidelityLife.com, we take your privacy seriously. In our commitment, we have adopted the following privacy policy regarding how the information you provided to us is used, managed and maintained.

We do not sell your information to third parties. We also maintain policies and procedures that are intended to ensure the responsible handling of your "nonpublic personal information." The examples below of the types of information we collect, and the categories of parties with whom we share that information, are intended to illustrate our information practices. They are not intended to be exhaustive.

You do not need to take any action as a result of this notice, but you do have certain rights as described below.

How We Use Your Information

Information We Collect from Consumers and Customers

Fidelity Life Association may collect nonpublic personal information about consumers and customers from the following sources:

  • Information we receive from affiliates of Fidelity Life Association.
  • Information we receive from an individual and his or her employer from reports summarizing his or her insurance applications, plan participation forms, and other related documents.
  • Information based on an individual's history of transactions executed with the assistance of Fidelity Life Association, our affiliates, or others.

We may use the information you submit on this website to provide you with requested insurance information or to share additional products or services that could be of interest to you.  If you do not wish to receive offers for additional products or services, you should not provide personal information or contact information through this website. If you have already provided profile data or contact information, you may opt-out from receiving special offers from Fidelity Life in the future.

Information We May Disclose about Consumers and Customers

As permitted by law, we may disclose some or all of the information described above among Fidelity Life Association’s affiliates, and with companies or individuals that perform services necessary to effectuate transactions that an individual or his or her employer has requested. With respect to current and former customers, we may also disclose some or all of the information described above to non-affiliated third parties, which may include:

  • Companies or individuals that perform services for us or on our behalf, such as independent contractors or technical system consultants who program our software.
  • Companies that perform marketing services on our behalf or other financial institutions with which we have joint marketing agreements.
  • Other non-affiliated third parties, as permitted by law.
  • Finally, we maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect customers' and consumers' nonpublic personal information.

Confidentiality and Security of Consumer and Customer Information

We restrict access to nonpublic personal information about our current or former customers and consumers to those authorized individuals who need to know that information in order to provide them with products or services. We also require outside companies and independent contractors who provide services on our behalf or with whom we have entered a joint marketing agreement to enter into agreements that protect the confidentiality of any customer information we provide and restrict the use of such information to those purposes. Finally, we maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard customers' and consumers' nonpublic personal information.

Choices You Have Regarding Your Information

Quote Request and Application Request Forms

Your decision to provide personal contact or medical information is strictly voluntary and will not prevent you from receiving a quote for life insurance. You may call us toll-free at 800.482.6616, Option 4. Agents are available Monday through Thursday from 8 a.m. – 9 p.m. CT and Friday from 8 a.m. to 7 p.m. CT. We will be happy to quote insurance rates and complete your application request by telephone.

If you elect to provide personal or contact information through this site, Fidelity Life may use or disclose the information you provide to trusted third parties. In addition, Fidelity Life, or the referenced third-party companies, may use the information to send relevant offers to you which we, or the third parties, believe would be of interest to you. If you wish to opt-out from receiving any offers from Fidelity Life, simply click the opt-out link here or call 800.369.3990 Monday through Friday from 8 a.m. to 5 p.m. CT.

Please note, that even if you select to opt-out after providing your information through our website, the third parties you’ve been in contact with may still contact you. If you wish to not receive marketing materials, emails or information from them in the future, you would have to opt-out directly from their websites. As a general recommendation, if you do not wish to be contacted at all, you should not provide any personal contact information through this website.

Information Release

Unless you give us permission to do so, or unless law requires us, we do not willfully use or disclose personally identifiable information to third parties for any purpose other than described above. We have security provisions in place to protect your information; however, no security system is impenetrable. If you feel uncomfortable submitting any personal information through the FidelityLife.com website, you may call us toll-free at 800.482.6616, Option 4. Agents are available Monday through Thursday from 8 a.m. – 9 p.m. CT and Friday from 8 a.m. to 7 p.m. CT. to help you obtain life insurance quotes over the phone.

How to Change Your Information

If you have received a communication from us in error, or if you wish to change your information, please email us at service@fidelitylife.com. We'll respond to your inquiry via email, and we'll let you know the action we've taken.

Changes to FidelityLife.com’s Privacy Policy

We reserve the right to change our privacy policy, and if so, we will post these changes to our FidelityLife.com privacy statement that is linked throughout our website so that visitors are aware of the change. We encourage you to check this posted privacy statement for updates. When changes are made, we will post the last date on which the privacy policy was changed below. In addition, you may request the prior version of our privacy policy before the most recent change by emailing us at service@fidelitylife.com.

Sale of Assets of Sale of Fidelity Life Association

If in the future, Fidelity Life Association, or substantially all of its assets are acquired, the information we collect through this website from you or other customers will likely be transferred to the acquiring party.

Contacting Fidelity Life Association Regarding Website Policies and Practices

If you have any questions about this Website privacy statement, the practices of this site, or your dealings with this Website, you can contact:

Fidelity Life Association
Tel 800.369.3990
E-mail service@FidelityLife.com

Last update: May 2017

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