FREQUENTLY ASKED QUESTIONS
For quick answers to your service questions, please refer to our Frequently Asked Questions section. Typical service questions may include:
Our Customer Service Center Representatives are ready to meet your needs during our normal hours of operation from 8:00am to 5:00pm Central Time at: (800) 369-3990.
For further assistance, you can also contact us by e-mail at firstname.lastname@example.org
WRITE TO US
Written correspondence can be directed to:
Fidelity Life Association
P.O. Box 5030
Des Plaines, IL 60017
If you are a current Policyowner, please include your policy number for faster processing.