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Agent Home > Software Instructions

Fidelity Life Software Download Instructions

FLA Ledgers Installation Instructions

For best results in installing and running our FLA Ledgers software, please follow these steps:

DOWNLOAD SOFTWARE using instructions below – Click “Save” and save file to your desktop

STEP 1: Save the FidelityLife.exe download file below to your computer desktop or the download location defaulted in your browser – be sure to pay attention to where your browser is saving the file in case you need to know the location later.

Do NOT click the “Run” command after clicking the download link below, click the “Save” button:

STEP 2: Find the FidelityLife.exe file in the location that you just saved it to. RIGHT click you’re mouse button on the file and select the option that reads “Run As Administrator”

STEP 3: If you receive a message from Windows asking if you want to allow FidelityLife.exe to make changes to your computer, click “Yes”

STEP 4: The next window to appear should be the following:


Click the “Setup” button. The system will extract files and will then present the following User Information screen:

Enter your name and company name.

STEP 5: Next you will see a series of installation steps running automatically. There might also be a long pause with just the blue installation screen displayed and a system folder, wait for the system to return, do NOT cancel the installation.
When you see the window below the installation is complete:

STEP 6: When you see the window above, click the “Finish” button and look on your desktop for the icon illustrated below. Double click on this icon and follow the instructions to update the software: