Customer Account Log In

Would you like to access your policy information online? Simply register via the link below as a first-time visitor. Existing online account policyholders can also login through the link below: 

Fidelity Life - Online Customer Accounts Log In 

The Fidelity Life Customer Accounts center is available for active, in-force Fidelity Life policyholders only. Once registered, you can:

• Access and update your primary contact information (address, phone numbers and email address)
• Review your policy information
• View your payments history
• Update your credit card or EFT information on file
• Make a one-time payment via credit card

For any questions, call a Fidelity Life Customer Service Representative Monday – Friday at 800.369.3990 from 8 am – 5 pm CT.

A Message to our Policyholders Impacted by Hurricane Harvey: Our thoughts are with those affected by the devastating impact of Hurricane Harvey. Should you need any assistance with your policy(ies) during this difficult time, please contact our Customer Service team, Monday through Friday, at 800.369.3990 from 8 a.m. to 5 p.m. CT or by email at


Disaster Services:To remain updated on disaster assistance available through federal, state and other support organizations, please click here to refer to the State of Texas disaster resources web page.

Illinois Disaster Areas: For our policyholders affected by recent flooding in Illinois, Fidelity Life Association is dedicated to working with you to keep your policy(ies) in force during this difficult time. Click here to read more about assistance available to you. 

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